Privacy Policy
At olyviaa.com, operated by Brandgaytor Marketing Solutions Private Limited (“we”, “us”, “our”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website www.olyviaa.com (“Site”).
By accessing or using the Site, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following categories of personal information when you use our website:
Personal Identification Information
- Name
- Email address
- Phone number
- Shipping and billing address
Payment Information
- UPI ID, credit/debit card details, or other payment method details (processed securely through third-party payment gateways)
Technical and Usage Data
- IP address
- Browser type and version
- Device type
- Pages visited, time spent, and other analytical data
(Collected via cookies and third-party tools like Google Analytics)
How We Use Your Information
We may use your personal information for the following purposes:
- To process orders and deliver products
- To contact you with order updates or support
- To respond to customer queries and complaints
- To send promotional offers, if opted in
- To analyze website performance and improve user experience
- To prevent fraudulent activities
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
However, we may share your information with trusted third parties under the following circumstances:
- Service providers: for payment processing, shipping, or email delivery
- Legal obligations: if required to comply with legal or regulatory obligations or government requests
- Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Understand user behavior and preferences
- Remember your login details and cart contents
- Offer tailored promotions
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Subject to applicable laws, you may have the following rights regarding your personal data:
- Right to access the personal data we hold about you
- Right to request correction or deletion of your data
- Right to opt out of marketing communications
- Right to withdraw consent at any time (if processing is based on consent)
To exercise any of these rights, please contact us at care@olyviaa.com.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, you may contact us at:
📧 Email: contact@olyviaa.com
📍 Address: C/o Ajay Agarwal, Civil, Hospital Road, Sonitpur, Assam, India – 784001.
